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OFFICE ASST
MADISON WI 53703
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-89767987

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Tru Green

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Summary

  Job posted:   Thu May 17, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
OFFICE ASST
101574
4626 Dutch Mill RD, Madison, Wisconsin 53716
TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.
In the US, We are an Equal Opportunity/Affirmative Action Employer - EOE of Minorities/Females/Protected Veterans/Disability. To learn more, Click Here or to request an application accommodation, Click Here
TruGreen performs pre-employment testing.

Job Description

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"




Position OverviewReceives and attempts to resolve customer service problems/questions in a timely and professional manner to enhance customer satisfaction and reduce cancellations. Impacts revenues through efforts to sell new customers/services and retain existing customers.




Responsibilities


1. Directly responsible for customer retention.2. Dispatches by radio, service calls, and additional productions.3. Assists in calling customers to confirm scheduled lawn/horticulture treatment.4. Records and reports service and cancel information to management.5. Maintains customer database.6. Identifies or creates customer wants and needs and offers solutions/benefits to sell new or additional services.7. Provides answers/solutions to customer inquiries and problems.




Education and Experience Requirements


o High school diploma or general education degree (GED); or one to three months related experience and/or training, or equivalent combination of education and experience.




Knowledge, Skills, and Abilities


o Written and verbal communication skillso Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)o Mathematical skill to calculate figures and amounts such as discounts, commissions, proportions, percentages, area and volume




Physical Demands & Working Conditions


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




Regularly required to:o Sit, stand and walko Use hands and arms to handle, feel or reacho Speak and hearo Use close vision abilities




Occasionally required to:o Lift or move up to 10lbso Stoop, kneel, crouch or crawl




The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.


o Noise level o Low to moderateo Adverse Conditions o Minimal




TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.




We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.




To learn more copy and paste this URL into your browser: www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf




TruGreen performs pre-employment testing.




Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.




By providing my cell phone number, I agree that TruGreen may call or text/SMS message me on that number using an automated telephone dialing system or prerecorded or artificial voice to discuss possible employment opportunities, my account, including current and possible future services, customer service and billing. I understand that providing my cell phone number is not required to inquire about or apply for employment or purchase services, and that I may revoke this permission at any time.




We offer growth, both for your career and your community. TruGreen is the nation's largest and most comprehensive provider of lawn and landscape services. We are proud to have over 200 branches across the country so that you will find opportunities with us no matter where life takes you.




Plus, we offer competitive pay and a comprehensive benefits package, including medical, dental, vision and 401k plans. With our small-company feel, tight-knit communities and 40 years of time-tested training, you will have everything you need to grow your career with us at TruGreen.






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